Do rude parents mean worse care for babies?

Lots of previous research has shown that exposure to even mildly rude behavior can cause individuals to perform poorly on cognitive tasks, become less creative and flexible, and act less social and helpful, said lead study author Dr. Arieh Riskin of the University of Tel Aviv in Israel. “However, this current study is the first to demonstrate – what we all feel and know from our experience in our daily practice – that exposure to rudeness inflicted on medical teams by patients or families of patients significantly harm medical teams’ performance,” Riskin said by email. “Rudeness had adverse consequences not only on diagnostic and intervention parameters of medical care, but also on team processes – such as information and workload sharing, helping and communication – that are central to patient care,” Riskin added.
Source: Feed3

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